BAKTOTAAL AND DIRACT: A LASTING PARTNERSHIP

A good start to a customer relationship means a lasting partnership for the future. What is our view on that principle? We are happy to give you a look behind the scenes. In this blog: what was the request for help from our customer Baktotaal Bouwhuis and how is the implementation of Ceyenne WMS going so far?

Baktotaal Bouwhuis is a true family business that has specialized in baking products and tools since 1981. Besides a physical store in Goor, the company also has a webshop, bouwhuis.com, with a range of more than 10,000 products. 20 people now work in the warehouse of Baktotaal Bouwhuis and the company continues to grow steadily.

Pain points

That growth was also the reason the company went looking for a supplier of a new WMS. With the old system only one order at a time could be picked and the location assignment was not optimal. The reliability of the stock was also low and there was little to no insight into the operational status and performance in the warehouse. In short: the quality of the internal and picking processes had to improve in order to keep safeguarding the promising growth in the coming years without sacrificing performance.
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Honest advice

At Diract we are not yes-men. We truly think along with customers and continually challenge them to think about their own wishes and ambitions. The same went for Baktotaal Bouwhuis, where we started with an extensive analysis. What are the current processes & what is the vision for the future? Which new markets can be tapped and what does the growth in the number of customers and orders look like from day to day? _We leave no stone unturned_, and if the answers to those questions show that the customer's need differs from what was first thought, we will advise on that too, in all honesty.
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Baktotaal's motivation

Based on the advisory report we delivered, Baktotaal Bouwhuis chose a fine partnership with Diract to implement a new WMS. ‘We chose Diract for their approach (prepare well and then deliver). It gave us the most confidence in a good result. We also saw what Ceyenne WMS is capable of and what the possibilities are. That gives us the feeling that we have made the right choice for now and for the future.’ After several workshops and a deeper analysis of each individual process, we arrived at a blueprint with which we are now taking steps that match the ambition of Baktotaal Bouwhuis: ‘We expect Diract to support us and help us manage our growth. We also assume that we can still optimize considerably within the WMS in the coming years’.

Diract looks forward to continuing the collaboration with Baktotaal Bouwhuis and is confident of a successful implementation of Ceyenne WMS!

Also curious about honest advice? Get in touch for an introduction.

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Want to know more?

Are you also considering switching to a WMS or do you want to know how to optimize your logistics processes? Let our story inspire you and get in touch with Diract to explore the possibilities.
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